Who are we?

About Us

I’m Quratulaan Annie, the founder of A Care Limited, and I bring over 15 years of experience in the domiciliary care sector. Having worked as a Support Worker, Care Coordinator, and Care Manager, I have gained a deep understanding of the diverse needs of individuals who require care and support in their own homes.

Recently, I completed a Level 5 Diploma in Leadership and Development, further enhancing my skills and knowledge to ensure the highest standard of care. At A Care Limited, my mission is to help people live independently by providing personalised services, including support with daily tasks, medication administration, cleaning, shopping, and assistance with attending appointments.

I am committed to delivering compassionate and high-quality care, ensuring that every client feels safe, respected, and valued. At A Care Limited, care isn’t just a service—it’s a commitment to improving lives.

 

For more information or to discuss how I can support you or your loved ones, please contact me at 07562188582. I look forward to hearing from you.

Our Mission

OUR MISSION

At A Care Limited, our mission is to provide compassionate, person-centred care that enables individuals to live independently in the comfort of their own homes. We believe that everyone deserves dignity, respect, and high-quality support tailored to their unique needs.

With a commitment to excellence, we offer personalised care services that empower individuals to maintain their independence while receiving the assistance they require. Whether it’s daily tasks, companionship, or specialist care, we are dedicated to enhancing the quality of life for those we support.

Our goal is simple: to create a safe, supportive, and caring environment where every individual feels valued.

Policies

Our Policies

Person-Centred Care Policy – We tailor our services to meet the unique needs, preferences, and goals of each individual.

Dignity & Respect Policy – Every client is treated with kindness, respect, and dignity, promoting their independence and self-worth.

Safeguarding & Protection Policy – We prioritise the safety of our clients, ensuring all staff are trained to recognise and report concerns.

Confidentiality & Data Protection Policy – Personal information is handled securely, in compliance with GDPR and confidentiality guidelines.

Equality, Diversity & Inclusion Policy – We are committed to providing fair and inclusive care, ensuring no discrimination in our services.

Medication Administration Policy – Clear procedures are in place to safely assist clients with medication, following strict guidelines.

Health & Safety Policy – We ensure a safe environment for both clients and staff, conducting regular risk assessments.

Complaints & Feedback Policy – We welcome feedback and have a transparent process for handling complaints to continuously improve our services.

Infection Prevention & Control Policy – Measures are in place to prevent the spread of infections and maintain high hygiene standards.

Staff Training & Development Policy – Our team undergoes ongoing training to ensure they deliver the highest standard of care.